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CDI Regional Technology Coordinator, Experienced Professionals, Design Engineering

chez Arm à Sophia-Antipolis en categorie electronique-hardware

The Regional Technology Co-ordinator is a service liaison between the Engineering teams in the assigned design center and Service Operations teams. This a key role partnering with Technology Service Group and IT  to deliver new capabilities, ensure smooth IT operations and work with local Engineering teams to remove roadblocks in delivering the Engineering Roadmap.This role needs a person who is customer focused, willing to engage with Engineering teams, technically proficient and has a background in Service Management or operationsThere will be need to travel local and international to design centers to work with Eng teams.What will I be accountable for?Management of the key stakeholders across the regional office (s) .Local Champion liaising with local Business users and Service Delivery ManagersPerform service reviews and maintain local office actions logEscalation point for all IT Service User IssuesProvide induction for new starters and refreshCo-ordinate local IT project implementationsSupport the M&A team with integration activitiesManage local IT stock levels in partnership with IT ServicesDrive effectiveness and efficiency agendas within the regional offices.Collaborate with IT/Technology Services Group (TSG) Service Operations, Product Managers, Project teams and Architecture teams to Facilitate successful deployment of new capabilities and enhancements into the platformInteraction with TSG flow AE’s to resolve complex flow/platform issuesFostering  innovation, identifying solutions and working with internal teams to drive down cost and increase efficiency of our Engineering platform
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Date de l'annonce 14-07-2017
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