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CDI Customer Readiness Testing Engineer

chez Fortinet à Sophia-Antipolis en categorie informatique-software

Fortinet (NASDAQ: FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe. The company’s fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure. They are strengthened by the industry’s highest level of threat research, intelligence and analytics. Unlike pure-play network security providers, Fortinet can solve organizations’ most important security challenges, whether in networked, application or mobile environments – be it virtualized/cloud or physical. More than 210,000 customers worldwide, including some of the largest and most complex organizations, trust Fortinet to protect their brands. Learn more at http://www.fortinet.com, the Fortinet Blog or FortiGuard Labs.
City Sophia-Antipolis
Country France [FR]
Title Customer Readines Testing Engineer (EMCS0722)
Req # EMCS0722
Job Status Full Time Regular
Functional Area Customer Service

The Customer Readiness Testing team performs tests designed to specifically replicate the customer environment in which the Fortinet products are used with the end goal to improve the confidence in our released software builds.
We require candidates with the ability to gather and analyze customer information, to set up complex testing platforms, to define and execute test cases, and to report the test results.
All positions require the ability to write clearly to provide full information as well as to understand and interpret written information. **Please note that this is not a technical support position.

Key Responsibilities:
Analysis of the service request (information provided by Fortinet TAC teams or directly by the customer)
Reproduction of customer environments on lab equipment
Writing test scenario according to the testable requirements
Simulate customer traffic from simulator tools
Execution of test cases
Analysis and technical investigation of problems involving all Fortinet products
Follow-up with R&D departments to resolve product issues
Test reporting
Creation of technical documentation and bulletins to improve internal and external knowledge base
Take initiatives and ownership of the test campaign to drive for results
Develop core competency on Fortinet’s product line and technologies

Skills and Attributes Requirements:
Strong understanding of data networking protocols, specifically TCP/IP, routing and switching
Experience with security products firewalls, IPSec, IDS/IPS, Anti Spam, virus scanning
Software testing an advantage
Administrator level working knowledge of Windows, Linux or Unix skills an advantage
Scripting knowledge
Good understanding of Web application concepts, security and vulnerabilities an advantage
Effective communication skills
Fortinet products an advantage

Educational and Experience Requirements:
Three years or more experience
Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience
Advanced knowledge of English (written and spoken), other languages are an advantage

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Date de l'annonce 09-05-2017
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